This Privacy Policy applies to all access and transaction activities conducted through the timberlynest (hereinafter referred to as “we”) online store and is intended to explain how we collect, use, store, and protect your information.
This policy applies to information processing activities involved when you use our website, browse pages, place orders, make payments, submit inquiries, or engage in after-sales communication.
By accessing or using this website, you acknowledge that you have read, understood, and accepted the arrangements described in this Privacy Policy.
We may collect information related to website usage through cookies and similar technologies. These technologies are used to identify access status, maintain session continuity, and improve page loading performance and operational experience.
Cookies are not used to directly identify personal identity, and their use is limited to supporting website functionality.
The information we collect is primarily used for the following purposes:
Processing orders and providing purchased services
Communicating with you regarding orders, shipping, or after-sales support
Improving website structure, content presentation, and overall user experience
We use collected information only to the extent necessary to achieve the purposes stated above and do not use it for purposes unrelated to the services provided.
We retain service-related data for a reasonable period as required to fulfill service purposes.
The use of cookies is based on user awareness and consent. You may manage or restrict cookie usage through your browser settings.
Where core website functionality is not affected, you may choose to accept or decline certain cookies at your discretion.
You have the following rights regarding your personal information:
Right of Access: To know whether we hold information related to you
Right of Rectification: To request correction of inaccurate or incomplete information
Right of Erasure: To request deletion of information where legally applicable
Right of Withdrawal: To withdraw previously granted consent for information use
To exercise any of these rights, you may contact us using the details provided at the end of this policy.
When processing your information, we comply with the GDPR framework and rely on the following lawful bases:
Performance of a Contract
For processing orders, completing payments, arranging delivery, and providing purchased services.
Explicit Consent
For newsletter subscriptions and related communications where you have explicitly agreed.
Compliance with Legal Obligations
For meeting tax, accounting, and regulatory record-keeping requirements.
Legitimate Interests
For improving website functionality, enhancing user experience, and preventing fraud or abnormal activity.
If you have any questions regarding this Privacy Policy or our information processing practices, please contact us:
Address: 3454 W 47TH ST UNIT 2, CLEVELAND, OH, 44102, US
Customer Service Phone: +1 (330) 333-8942
Customer Service Email: safehelpvip@timberlynest.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)
This Privacy Policy may be updated in accordance with operational requirements. The latest version published on the website shall prevail.
Last Updated: February 3, 2026
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