Australia VAT (GST) & DDP Customs Clearance Policy

Australia VAT (GST) & DDP Customs Clearance Policy

This policy applies to the overall arrangements of timberlynest (hereinafter referred to as “we”, “us”, or “our”) online store in relation to product pricing, tax handling, and delivery methods. Its purpose is to provide clear and transparent information regarding cost structure and the delivery process before and after placing an order.

1. Tax-Inclusive Pricing

All product prices displayed on our website are tax-inclusive.
The amounts shown when browsing products or proceeding to checkout already include all applicable tax-related components, with no additional calculations required.

2. Applicable Tax for Australia

For orders delivered to Australia, the product prices include the applicable 10% Value Added Tax (VAT), commonly referred to locally as Goods and Services Tax (GST).
This tax is incorporated into the listed price and will not be shown as a separate charge at payment or delivery.

3. DDP (Delivered Duty Paid) Delivery Method

Orders are shipped under the DDP (Delivered Duty Paid) delivery terms.
Under this arrangement, all tax and customs clearance procedures are completed prior to delivery, allowing the receiving stage to focus solely on accepting the goods.

4. Integrated Cost Structure

The prices shown on product pages already cover all necessary costs related to taxation and customs clearance.
These charges will not be itemised or added separately during the checkout process.

5. Customs Clearance Handling

To minimise procedural complexity, all customs clearance matters are handled through established processes.
This approach helps reduce additional communication requirements and ensures a smoother logistics flow.

6. Post-Order Requirements

After an order has been placed, customers are generally not required to submit any additional documentation related to taxation or customs clearance.
In most cases, the order information provided at checkout is sufficient to support the delivery process.

7. Charges at Delivery

Upon delivery and receipt of the goods, no additional tax, duty, or customs clearance fees will be required.
The delivery stage focuses solely on confirming the condition and receipt of the products.

8. Price Transparency

We strive to maintain clear and straightforward pricing across product listings and checkout pages.
The amount displayed on the website represents the primary costs associated with your order, allowing for informed purchasing decisions.

9. Scope of Application

This policy applies to online orders currently placed for delivery within Australia.
Should any related arrangements change, the information displayed on the website shall prevail.

10. Contact Us

If you have any questions regarding tax structure or delivery arrangements, please contact us using the details below:

Address:
3454 W 47TH ST UNIT 2, Cleveland, OH 44102, USA

Customer Service Telephone:
+1 (330) 333-8942

Customer Service Email:
safehelpvip@timberlynest.com

Service Hours:
Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)

This Australia VAT (GST) & DDP Customs Clearance Policy is subject to the content currently displayed on the website and applies to our online transactions and delivery arrangements.

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