GDPR

GDPR Statement

This GDPR Statement applies to the overall practices of timberlynest (hereinafter referred to as “we”, “us”, or “our”) online store in relation to information processing and protection. It is intended to help you understand how we comply with the principles of the General Data Protection Regulation (GDPR) while providing our services.

1. Scope of Application

This statement applies to information processing activities arising when you access, browse, or use our website, as well as when you place orders, communicate with us, or engage in after-sales services.
All information provided or generated during these activities falls within the scope of this statement.

2. Core Principles of Information Processing

When processing information, we adhere to the following core principles:

• Information is processed only to the extent necessary to provide our services;

• The purpose of information use is clear, reasonable, and directly related to the services offered;

• Information is retained only for the period necessary and not stored for longer than required.

3. Purpose of Information Use

Information is generally used for the following purposes:

• Order processing and fulfilment;

• Necessary communication with you;

• Improving website structure and user experience;

• Maintaining normal operations and preventing abnormal or unauthorised activities.

All of the above purposes are based on actual service requirements.

4. Your Rights

In accordance with GDPR principles, you have several rights in relation to your personal information, including:

• The right to be informed about the information we hold about you;

• The right to request correction of inaccurate or incomplete information;

• The right to request erasure of relevant information where applicable;

• The right to withdraw consent previously granted for information processing.

Requests may be submitted through our established contact channels.

5. Data Protection and Security

We implement reasonable technical and organisational measures to reduce risks during the processing and storage of information.
Access to information is restricted to necessary service-related activities only.

6. Contact Us

If you have any questions regarding GDPR-related arrangements or our information processing practices, please contact us using the details below:

Address:
3454 W 47TH ST UNIT 2, Cleveland, OH 44102, USA

Customer Service Telephone:
+1 (330) 333-8942

Customer Service Email:
safehelpvip@timberlynest.com

Service Hours:
Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)

This GDPR Statement is subject to the content currently displayed on the website